No doubt Amazon has changed the way we shop, and their Amazon Prime service has changed the way we see deliveries. From free shipping on thousands of items, to the ability to pick up orders locally and have groceries or other goods delivered within a just a few hours, Prime members have come to expect service innovations just as we expect tech innovations. Now Amazon has taken that service to the next level with deliveries that can be made to your car.
On April 24, Amazon launched Amazon Key In-Car Delivery for Prime members. Through the service, Prime members may get Amazon packages delivered to their vehicles parked at home, at work, or near other locations designated in the customer’s address book. The service is available to Prime members in select cities and with participating vehicles.
Amazon Key In-Car Delivery is the latest Amazon offering designed to deliver packages to customers who are unable to be physically present when delivery occurs – thus removing yet another layer of friction from Amazon’s delivery process. The service is an extension of Amazon Key, which Amazon launched in October 2017 to make it possible for customers to have Amazon employees open the doors to customers’ homes and drop packages inside, thus lessening the chance that packages might be lost or stolen when customers are away from their homes.
The in-car delivery service is limited to Volvo and GM car owners with model years 2015 and newer who are subscribers of the online concierge services, Volvo On Call and OnStar. Qualifying car owners need to download the Amazon Key app and select an eligible address for delivery and specify in-car drop-off at checkout. Amazon will notify the customer of the expected delivery time window, and the customer then needs to park their car within two blocks of the specified address.
- Amazon Joins Forces with Automotive (Cars.com)
Amazon Key Delivery Expands to the Trunk of Your Car (Fortune)