Making the Best Choice for Auto Repair: Dealership or Independent Garage?

Franchise dealerships have been accused of having generally higher prices for auto repair than their independent counterparts, but the increased costs is often justified because of conveniences, amenities, and also assurances not typically afforded by independent shops. Plus, there are plenty of independent shops known for performing work on vehicles that was not necessary, something you seldom see at your local dealership.

Factors such as technology changes, warranties, and improved auto part quality have changed the auto repair game, and with so much computer technology in automobiles, having the right equipment and training in your mechanic is of utmost importance.

Equipment, Training, and Certification

Training and experience of any auto repair shop’s employees make a world of difference. To meet manufacture requirements, franchise dealerships must provide certain training to all mechanics and must purchase specific equipment to be used on the brand of cars their dealership sells. Also, mechanics at franchise dealerships tend to work on a smaller variety of car makes, allowing them to potentially become more specialized on your particular vehicle’s model. In our case, you can confident that when it comes to servicing your Ford car or truck, Rusty Eck Ford of Omaha has the proper equipment and certified Ford mechanics.

According to Tom Torbjornsen of AOL Autos, “Dealers also have access to proprietary information, usually one (1) year’s worth of information on new vehicles they sell and service. This means that no one else can access this information, which is often necessary for diagnosis and repair.”

“Customers should check if the repair shop has a blue seal of excellence (offered by Automotive Service Excellence Organization).”

There are a number of industry certifications an independent repair shop can obtain to show they are up to date with training and certain other requirements. As recommended by an article written by Alina Tugend of The New York Times, “Customers should check if the repair shop has a blue seal of excellence (offered by Automotive Service Excellence Organization) — about 400,000 mechanics nationwide do.” Other notable certifying bodies include NAPA Autocare, Triple-A and PPG Certification.

A Choice: Dealership or Independent Garage?

You can spend hours or days researching dealerships and garages online, getting quotes and estimates before you make an appointment. One hassle you will find is that you must repeatedly give each service provider the same information about your budget and repair needs. Of course we would like to see everyone bring us his or her car or truck to our service center, but we realize that this must be in the best interest or value for you.

There are a variety of ways to find the right mechanic for you, and we have found a great way to aide in the process. It’s a site called AutoConverse.com which provides a free and easy way to help you make the best choice for your next vehicle repair, while also giving us a chance to earn your business.

“The best part is, by using the site, you do not have to provide your personal contact information such as name, phone, and email…”

AutoConverse.com features a marketplace system similar to Craigslist.org that gives users the ability to connect with dealers and mechanics throughout your local area. By visiting the Omaha market on the site you can register to make a repair request that will send out an email alert to participating dealers and repair shops in the Omaha, Nebraska area giving each of us a chance to consider your request and earn your business. The best part is, by using the site, you do not have to provide your personal contact information such as name, phone, and email, because all correspondence is handled on the site. Only once you choose which dealership or repair shop to take your business will you need to provide this information.

So if you want to shop around while giving us a chance, then make your repair request today. Of course, if we have already earned your business then take a moment to schedule a service appointment today from our website. And thanks for giving us a chance.


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