The UK leader in AI chat for dealership websites

A fully managed, automotive AI chat platform that runs on more dealership websites than any other provider. Answering your customers' enquiries accurately and generating leads for your teams 24 hours a day.

StellantisKearysPerrysPentagonTrustFordJCT600

Fully featured AI chat connected to your site, stock, services and systems

Your customers are one tap away from a conversation that opens over the top of your site, styled in your brand and matched to your tone of voice. They get instant answers from your own content and stock, plus a direct route to enquire or book with the right team, without leaving the conversation. We set it up, we run it, and we build any integration your systems need.

Conversational AI

A single, natural conversation that handles whatever your customers need, from a quick opening-hours question to finding a vehicle, requesting a test drive or booking a service. It stays on topic, remembers what has already been said, and gathers the details your systems and teams need.

Site driven knowledge base

Your customers get answers drawn from your own website: policies, part exchange, finance information, opening hours, anything you publish. Every answer links back to the page it came from, so people can check the detail themselves, and nothing is invented when the information isn't there.

Vehicle search

Your customers describe what they are looking for in plain English, including budget, specification and location, then refine as the conversation goes on. AutoConverse searches your own stock and presents results in whatever form suits the search, from an overview of a large set down to a side-by-side comparison or a single vehicle, ready for a test drive or enquiry steps.

Custom knowledge

Under certain scenarios a highly specific response is needed rather than an answer composed from your website content. A recall, a safety notice, an escalation route: cases where the exact wording and the next steps matter. Our team works with yours to keep these answers current, and the chat uses them whenever the subject comes up.

Lead generation

When a customer is ready to enquire, book a service or request any other kind of contact, the conversation gathers what your team needs and shows the customer exactly what will be sent over. Details are enriched with third-party vehicle data as needed and the enquiry is routed to the right department and your CRM, with the full conversation attached and the customer's details set out clearly.

Custom branding  

Every part of the experience your customers see is styled to sit tight on your brand: your logo, your colours, your welcome and your wording, with different treatment on your stock, service or campaign pages where needed. We build and manage all of it, so your brand stays consistent without your team needing to touch anything.

Reporting

See what your customers are actually asking for: the makes, models and budgets that come up most, how many conversations turn into enquiries, and how much of it happens outside opening hours. You get sophisticated realtime dashboards as well as weekly summaries delivered to stakeholders by email so everybody stays informed.

Integration

AutoConverse works from your own systems, not a generic dataset. We index and ingress your website content continually, connect your vehicle feeds, and deliver completed enquiries into your CRM and to the teams that action them. All of it is set up and kept up to date by our integration team, and where a connection doesn't exist yet, we build it for you.

Meet the team behind AutoConverse

Engineers, designers and automotive specialists building conversational AI that dealerships add to help their customers.

Ben Harratt

Ben Harratt

Chief Technology Officer

As our Chief Technology Officer, he is responsible for the technology that powers AutoConverse.

Ross Olsen

Ross Olsen

Head of Operations

Chief Operating Officer of AutoConverse, Ross plays a central role in the company's growth and day-to-day operations.

Jamie Frame

Jamie Frame

Head of Automotive

As our Head of Automotive, he leads our efforts to grow AutoConverse's presence across the automotive industry.

Customer stories

Leading dealerships are already using AutoConverse

JCT600

This is the first product we've ever gone live with and not received one negative comment about

This is the first product we've ever gone live with and not received on negative comment about, so I'd take that as a huge win. As you'll know, when you introduce automotive colleagues to a new system or product they're usually allergic to it, so I'm very happy about that. Overall, I've found it super easy to use, it looks nice, and every question I've asked it so far, it's been able to answer. I'll keep you in the loop with any feedback we get!

JC

JCT600

Multi-franchise Dealer Group

TMS Motor Group

AutoConverse has completely transformed our live chat.

AutoConverse has completely transformed our live chat - it works so smoothly now, and it’s made a huge difference in achieving our goal of finding a live chat that genuinely helps customers on our site. Not only this, but the number of leads produced have also increased exponentially.

TG

TMS Motor Group

Authorised Suzuki DealerMarketing Operations Lead

See it on a dealership website

We can show you AutoConverse running against real dealer stock, knowledge and branding — and walk through what it would take for your sites.

Contact

Built and ran by a UK team of automotive AI experts.

The leader in AI Chat for dealership websites

AutoConverse is a fully managed AI chat system that runs on hundreds of large dealer group websites, answering customer enquiries accurately and generating leads 24 hours a day.